Privacy Policy
RADA is committed to respecting your privacy and protecting any personal information you share. This Privacy Policy explains how personal information is collected, used, stored, and disclosed in connection with this website and related services.
Information We Collect
Personal information may be collected when you:
- Submit an enquiry through the website contact form
- Contact RADA by email or phone
- Book a session through the Fresha booking platform
- Complete an intake form or provide information prior to a session
The information collected may include your name, contact details, booking information, and relevant health information you choose to provide.
How Your Information Is Used
Your personal information is used only for purposes directly related to providing services, including:
- Responding to enquiries
- Managing bookings and appointments
- Providing sessions and related communication
- Administrative and record-keeping purposes
RADA does not sell, rent, or trade personal information.
Health Information
Any health-related information you choose to provide is collected only where necessary to support safe and appropriate care. This information is treated as sensitive and handled with care and confidentiality.
Analytics and Cookies
This website uses Google Analytics to better understand how visitors use the site and to help improve content and functionality. Google Analytics may collect anonymised information such as pages visited, time spent on the site, and general location data.
Cookies may be used for basic site functionality and analytics purposes. You can disable cookies through your browser settings if you prefer.
Third-Party Services
Some personal information may be handled by trusted third-party service providers, including:
- Website hosting providers
- Email service providers
- Fresha (for online bookings)
- Analytics services
These services are used only where necessary and are expected to handle information in accordance with applicable privacy standards.
Data Storage and Security
Personal information is stored digitally and reasonable steps are taken to protect it from misuse, loss, or unauthorised access.
Access, Correction, and Enquiries
You may request access to, correction of, or deletion of your personal information at any time by contacting RADA. Privacy-related enquiries or concerns can also be directed through the same contact details.
Changes to This Policy
This Privacy Policy may be updated from time to time to reflect changes in practices or legal requirements. The most current version will always be available on this website.
Australian Consumer Law
RADA operates in accordance with Australian Consumer Law.
All services are described as accurately as possible. No guarantees are made regarding outcomes, and results may vary from person to person. Services offered at RADA are not represented as a cure or treatment for medical or psychological conditions.
Pricing, session lengths, and cancellation terms are communicated clearly. Any questions or concerns are welcomed and can be discussed directly.
Business Identification
Business name: RADA
Location: Yamba, New South Wales
Country: Australia
Contact:
Clients may contact RADA via the website contact form, email, or phone.
ABN:
An Australian Business Number (ABN) may be provided where required. Listing an ABN on this website is not mandatory but may be included for transparency when operating commercially.